Project overview
A clinic-owned booking and records system: doctor profiles with availability, online booking, patient portal with history and prescriptions, automated SMS / WhatsApp reminders, and an admin panel for the front desk.
The brief
Target client
Independent clinics, dental offices, dermatology / cosmetic centres.
Business problem
Phone-based booking creates queues, no-shows are common, and patient history lives in PDFs across email.
Business value
Reduced no-shows, faster front-desk operations, and a patient experience competitive with the hospital chains.
Features included
- Doctor profiles + availability
- Online appointment booking
- Patient portal (history, prescriptions)
- Automated reminders (SMS / WhatsApp)
- Admin panel for front desk
- Reports & analytics